Last updated: 01 July 2026

This Privacy Policy explains how FourthMedia (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit fourthmedia.com (the “Site”) or engage our services. We are based in Toronto, Ontario, Canada, and we handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using our Site or contacting us, you agree to the practices described in this policy. If you do not agree with it, please do not use the Site.

Information We Collect

We collect two kinds of information: information you give us directly, and information collected automatically as you use the Site.

Information you provide. When you fill in a contact form, request a website audit, or email us, we collect the details you choose to share. This typically includes your name, email address, website URL, and the contents of your message. If you become a client, we may also collect information needed to deliver our services, such as billing details and access credentials for your website or accounts.

Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device information, referring pages, the pages you view on our Site, and the dates and times of your visits. We collect this through cookies and analytics tools, described below.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request.
  • Prepare quotes, proposals, and website audits.
  • Deliver, manage, and improve our services for existing clients.
  • Understand how visitors use our Site so we can improve it.
  • Send you information you have asked for, or that relates to work we are doing together.
  • Meet our legal, accounting, and record-keeping obligations.

We do not use your personal information for purposes unrelated to those above without your consent.

Cookies And Analytics

Our Site uses cookies, which are small text files stored on your device, to help the Site function and to understand how it is used. We use analytics tools, including Google Analytics, to collect aggregated, mostly anonymous data about visitor behaviour, such as which pages are popular and how people arrive at the Site.

You can control or disable cookies through your browser settings. Please note that turning off cookies may affect how parts of the Site work. For more on how Google handles data collected through its analytics, see Google’s own privacy resources.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only in the limited circumstances below:

  • Service providers. We use trusted third parties to run our business, such as website hosting, form processing, analytics, and email providers. These providers may process your information only to perform services for us, and are expected to protect it.
  • Legal requirements. We may disclose information if required to do so by law, or to protect our rights, safety, or property, or those of others.
  • Business transfers. If our business is sold or reorganised, personal information may be transferred as part of that transaction, subject to this policy.

How Long We Keep Your Information

We keep personal information only as long as it is needed for the purposes described in this policy, or as required by law. Enquiry details from people who do not become clients are kept for a reasonable period and then deleted. Client records are retained for the length of our engagement and for any period required afterward for legal, tax, or accounting reasons.

How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, theft, and unauthorised access, use, or disclosure. No method of transmitting or storing data is completely secure, however, so while we work hard to protect your information, we cannot guarantee absolute security.

Your Rights And Choices

Under Canadian privacy law, you have the right to:

  • Ask what personal information we hold about you and how it is used.
  • Request access to that information.
  • Ask us to correct information that is inaccurate or incomplete.
  • Withdraw your consent to our use of your information, subject to legal or contractual limits.

To exercise any of these rights, contact us using the details below. If you have a concern we cannot resolve, you may contact the Office of the Privacy Commissioner of Canada.

Third-Party Links

Our Site may link to other websites we do not control. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before sharing any information with them.

Children’s Privacy

Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

FourthMedia
Toronto, Ontario, Canada
Email: hello@fourthmedia.com